Key Tasks & Accountabilities:
1.Technical guidance and coach to Medical claims team
2.Handle complicated medical claims ( WC, A&H ).
3.Joint efforts with marketing & underwriter in product development and marketing facing activities.
4.Handle claims enquiry from internal & external customers
5.Reporting and claims data analysis
Knowledge:
1.5-10Y relevant Claims working experience (EL)
2.Medical Education background
3.Knowledge of Insurance, Medical and Civil Law
4.Good Communication skills and Customer service
5.Fluent English (Spoken and Written)