岗位职责：
1.Promptly handles claims taking responsibility to resolve all enquiries from external to ensure delivery of a focussed claims service.
2.Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud/recovery indicators.
3.Refers to customer specific claims handling protocol and/or customer proposition service commitment to ensure that we understand & fulfil the needs and expectations of our customers.
4.Obeys the Regulation and Zurich Group Claims related rules.
任职要求：
1.Bachelo Degree with major in Medical preferred
2.0-3 years medical related claims experience will be a plus.
3.Good basic communication skills.
4.Recognise the benefit of providing excellent customer service.
5.Be able to articulate how to prioritise and work to deadlines.
6.Desire to learn and be flexible to business change.
7.Good at both Chinese and English.
